Cadillac Owner Center

Cadillac focuses on its customers' needs by making sure that information on service and maintenance for its cars is readily accessible and convenient. Cadillac owners benefit from several tools that make it easy vehicle maintenance and follow recommended service intervals.



The Cadillac Owner Center is a complete online portal where vehicle drivers can access detailed details about their particular model. After enrolling their vehicle, owners can log in to view a customized dashboard with details on their Cadillac's service plan, maintenance records, and coverage. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to assist users perform basic maintenance tasks or learn about certain vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, users can keep track of their vehicle’s health by receiving alerts about maintenance needs, such as oil changes, tire checks, or brake inspections. The app also offers handy features like starting the car remotely, remote locking/unlocking, and the option to schedule a service appointment directly with the nearest Cadillac service center. For newer models, the app can even provide real-time diagnostic information to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles come equipped with an built-in information system that features maintenance alerts and reminders. When a service is due, the vehicle shows alerts on the dashboard, informing the owner of required tasks. This system not only keeps owners aware to stay current with maintenance but also provides specifics of each service item, making it easier for drivers to understand the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a major part in providing service and maintenance information to vehicle owners. When drivers visit an authorized dealership for service, the service team offers a detailed explanation of the suggested tasks, making sure that customers are aware of the necessity of each task. Additionally, dealerships keep an electronic record of every service visit, enabling users to quickly review their maintenance records for reference.

Printed and Online Resources

Cadillac provides physical owner’s manuals and booklets that detail the vehicle’s maintenance schedule, recommended fluids, recommended tire pressures, and other essential information. For those who prefer digital resources, Cadillac’s website features a webpage for maintenance tips where drivers can access resources, watch clips, and tips on how to maintain optimal performance.



By offering a combination of online resources, in-person assistance, and easy-to-follow resources, Cadillac ensures that owners are knowledgeable about their vehicle’s service and maintenance requirements, thereby extending the life and performance of their Cadillac.